Privacy Policy
Last Updated: October 2, 2026
At PhoneFixPhilly.com, operated by Phone Fix Accessories Gift and Gadgets, your privacy and trust matter to us. This Privacy Policy explains how we collect, use, protect, and manage personal information when you visit our website, contact us, purchase products, request information, schedule a service, or use our repair and retail services.
We operate from Wadsworth Avenue in Philadelphia, Pennsylvania, and serve customers in Philadelphia and surrounding areas.
Information We Collect
We may collect information that you voluntarily provide when you use our website, contact us, purchase products, request a quote, schedule a repair, or otherwise interact with our business.
Depending on how you use our website and services, information may include:
Personal Information
Name
Email address
Phone number
Billing or shipping information, when applicable
Service or contact address, when applicable
Information submitted through contact, booking, quote, or inquiry forms
Retail Purchase Information
When you purchase or inquire about products, we may collect information necessary to process and manage your transaction, such as:
Product or service requested
Order or transaction details
Billing and delivery information, when applicable
Customer communication related to an order or purchase
Payment information may be processed through third-party payment providers. We do not needlessly retain complete payment card information when payment processing is handled by a third-party provider.
Repair & Service Information
When you request repair or diagnostic services, we may collect information such as:
Device type
Brand and model
Reported device issue
Repair or diagnostic information
Appointment details
Service history
Information necessary to communicate with you about your repair
Customers should avoid providing unnecessary sensitive personal information through repair forms or other website forms.
Website & Technical Information
When you visit our website, certain technical information may be collected automatically, including:
IP address
Browser type and version
Device type
Operating system
Pages visited
Referring website or source
Approximate geographic information
Date and time of website activity
Other technical information needed to maintain website security and functionality
We may use this information to understand website usage, improve our website, maintain security, and provide a better customer experience.
How We Use Your Information
We may use the information we collect to:
Respond to questions and customer inquiries
Process and manage product purchases and requests
Provide information about product availability
Schedule repairs, diagnostics, appointments, and services
Communicate appointment confirmations, updates, delays, or pickup notifications
Provide customer support
Process transactions through applicable payment providers
Maintain records related to purchases and services
Improve our website, products, services, and customer experience
Detect, prevent, and investigate fraud, abuse, security issues, or unauthorized activity
Comply with applicable legal and regulatory requirements
Send promotional communications when permitted and where you have provided the appropriate consent
We use personal information only for legitimate business purposes related to operating our website, providing products and services, communicating with customers, and maintaining our business operations.
Retail Products & Services
Phone Fix Accessories Gift and Gadgets offers a variety of consumer technology products, which may include phones, phone cases, screen protectors, chargers, cables, power accessories, audio products, gaming consoles, gaming accessories, and other technology gadgets.
Information collected during retail interactions may be used to process purchases, respond to product inquiries, provide customer support, communicate about orders, and manage returns, exchanges, or other applicable transactions.
Repair Services
We may use information collected through repair requests, appointments, diagnostics, and service interactions to provide and manage electronics repair services.
This may include communicating with customers about repair status, diagnostic findings, parts availability, service completion, and device pickup.
Customers are responsible for protecting and backing up their personal data before submitting a device for repair. Please refer to our Terms & Conditions for additional information regarding repair services and customer responsibilities.
How We Share Your Information
We do not sell or rent your personal information.
We may share limited information with trusted third-party service providers when reasonably necessary to operate our website, provide products or services, process transactions, or communicate with customers.
These providers may include services related to:
Website hosting
Payment processing
Website forms and communication
Booking or appointment management
Analytics
Advertising and marketing services
Website security
Shipping or delivery, when applicable
We may also disclose information when required or permitted by applicable law, legal process, court order, or governmental request.
We may share information when necessary to protect the rights, property, safety, or security of Phone Fix Accessories Gift and Gadgets, our customers, our website, or others.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to provide essential website functionality, understand website usage, improve performance, measure advertising effectiveness, and provide relevant experiences.
Cookies and similar technologies may be used to:
Remember website preferences
Understand how visitors use our website
Measure website traffic and performance
Improve website functionality
Help us understand which advertising campaigns or sources bring visitors to our website
Support advertising and marketing activities where applicable
Help protect the website from security threats and abuse
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Google Ads & Advertising
We may use Google Ads and related advertising technologies to promote our products and services.
Where applicable, advertising technologies may use cookies or similar identifiers to measure advertising performance, understand interactions with our website, or help us reach people who have previously interacted with our website.
Third-party vendors, including Google, may use cookies or device identifiers in accordance with their own privacy policies and applicable advertising policies.
You can learn more about Google’s advertising privacy practices and manage available advertising settings through Google’s Ads Settings.
We do not use advertising technologies to intentionally collect sensitive personal information for advertising purposes.
Analytics
We may use analytics tools to understand how visitors use our website, including information such as pages visited, general traffic sources, device type, and website interactions.
Analytics information helps us improve website performance, content, usability, and customer experience.
Analytics providers may process information according to their own privacy policies.
Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
If you believe your information or interaction with our website may have been compromised, please contact us using the information provided below.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing products and services, maintaining business and transaction records, resolving disputes, complying with legal obligations, and enforcing our agreements.
The amount of time information is retained may vary depending on the type of information and the reason it was collected.
Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Opt out of certain promotional communications
Request information about how your personal information is used or shared
Some requests may be subject to applicable legal, regulatory, security, or business-record requirements.
To exercise a privacy-related request, contact us using the information provided in the Contact Information section below.
Promotional Communications
If you choose to receive promotional communications from us, we may use your contact information to send information about products, services, offers, or other business updates.
You may opt out of promotional email communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.
Opting out of promotional communications does not necessarily stop transactional or service-related communications, such as order confirmations, appointment updates, repair notifications, or other necessary communications.
Children’s Privacy
Our website and services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.
Third-Party Websites
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, security, content, or policies of third-party websites.
We encourage visitors to review the privacy policies of third-party websites before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, website functionality, products and services, technology, or applicable legal requirements.
When we make changes, we will update the Last Updated date at the top of this page.
We encourage visitors to review this Privacy Policy periodically to remain informed about how we handle personal information.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact us:
Phone Fix Accessories Gift and Gadgets
Wadsworth Avenue, Philadelphia, PA
Phone: +1 215-930-2512
Email: phonefixaccessories200@gmail.com
Website: PhoneFixPhilly.com